Genesys, a leading global provider of cloud contact center and customer experience solutions, is pleased to announce its participation as an exhibitor at América Digital Chile 2024. As a key player in revolutionizing the way organizations connect with their customers, Genesys looks forward to showcasing its innovative solutions.

technologies and strategies at this prestigious event. Discover the secrets of an exceptional customer experience at América Digital Chile 2024 with the exclusive Genesys Master Class: “The Power of AI – Unlocking the Next Generation of CX” with Mauricio Goraldo, Director of Solutions.

Join us for an enlightening session where you will delve into the cutting-edge applications of artificial intelligence to revolutionize the customer experience. During this masterclass, Mauricio Giraldo will share insights, strategies, and industry best practices on how AI is reshaping the customer engagement landscape.

Discover the power of AI-powered solutions to deliver personalized interactions, predictive analytics, and seamless omnichannel experiences for customers. Don’t miss this unique opportunity to learn from a visionary in the field of customer experience innovation. Join Genesys at América Digital Chile 2024 for an interactive and insightful Master Class that will allow you to harness the full potential of AI to transform customer experiences. Visit their booth to discover how Genesys is shaping the next generation of customer engagement solutions.