#FutureCX #InnovateWithAI #CloudHesiveLATAM

Fernando Castillo is a technology leader with over 20 years of experience driving digital transformation in industries such as telecommunications, retail, and government. He currently leads the Professional Services team at CloudHesive LATAM, spearheading strategic projects across Argentina, Chile, Mexico, Colombia, and the United States. Trained at MIT with a diploma in Artificial Intelligence and blockchain technologies, he has successfully implemented large-scale AI and cloud computing solutions, achieving tangible results such as increased operational efficiency and the digital transformation of major organizations.

He is an AWS Community Builder and leader of the AWS User Group Chile, with a strong presence as a speaker at tech conferences across Latin America and the United States.

CONFERENCE

 The Future of Customer Experience, Today: Real AI Use Cases

 The future is here—artificial intelligence is radically transforming how businesses interact with their customers. In this insightful session, Fernando Castillo will explore how companies can harness the power of AI to innovate and take customer experience (CX) to the next level.

Discover real-world use cases that are redefining customer interactions, from hyper-personalized solutions to intelligent automation that enhances operational efficiency. Learn how to implement AI in a practical way to drive measurable results, improve customer satisfaction, and build long-term brand loyalty.

This session not only provides insights into cutting-edge trends but also showcases concrete examples making a difference across key industries. Get ready for a transformative vision that proves the future is not tomorrow—it’s today.

Don’t miss this opportunity to connect with the future of CX, powered by AI and innovation!