#Cybersecurity #FraudPrevention #DigitalTransformation

Professionally, she has developed expertise in both local and international consulting and has been working in the telecommunications sector for over 15 years. She has led areas such as Operational Simplification, Supply Chain, Operations, and Digital Transformation, excelling in her ability to build collaborative ecosystems and develop agile, flexible, and autonomous teams. Her focus is on enhancing customer experience and continuously improving end-to-end processes.

CONFERENCE

• Fraud knows more about you than your phone company.

Discover how regulations can become a driver of innovation and leadership in the digital age!

In an globalized world, where security and customer experience are intertwined, this talk explores how identity verification and digital signatures are revolutionizing business trust.

Through a successful case study from the Telecommunications sector in Chile, a practical approach will be presented on how these tools improve customer relationships and ensure regulatory compliance by responding to new regulations, such as the new Resolution N°566/2024, which redefines client-company interactions. This regulation, driven by increasing digital security risks, establishes strict requirements for identity verification, preventing fraud, protecting personal data, and ensuring secure transactions.