#zoho #zohoai #zohosales

He holds a degree in Electronics and Communications Engineering and a Master’s degree in Information Technology Management. His professional experience spans over 19 years in IT companies in Mexico and Latin America, developing new businesses and managing high-performing sales teams. He is passionate about technology and its impact on organizations and individuals.

He currently serves as Head of Sales at Zoho and is a professor at the Master’s level at Tecmilenio.

CONFERENCE

The Evolution of Customer Experience in the AI Era

During this session, we will explore the role of Artificial Intelligence in Customer Experience management and its actual value as a competitive advantage.