Alex Barrera
Vice President of Latin America at Zendesk

Conference title:
“Estado de Atención al Cliente en LatinoAmerica”.

Abstract:
Alex Barrera will share how companies in Latin America are innovating to better serve their customers, global trends in customer support, but also in Latin America, and the best manners to manager great customer relationships with real data from IDC Latin America

BIO
Alex Barrera is the Vice President of Latin America at Zendesk overseeing all sales and partnerships efforts in the region. Prior to Zendesk, Alex was at Salesforce.com as one of the early employees of the Latin America division where he pioneered various roles in sales and management and was a key player in building out the division over a span of 7 years. Alex received an MBA from the University of Southern California and a B.S. in Marketing from Santa Clara University.